Contact information

Need help with an order, fitment question, return, warranty claim, shipping issue, or product support? RIGNOX support is here to help.

Best Way to Contact Us

Email is our primary support channel and the fastest way to receive assistance.

Please contact us at support@rignox.com and include your order number, a brief description of your issue, and photos or videos if applicable.

Customer Support

For order questions, product support, fitment help, returns, exchanges, warranty claims, shipping issues, or accessibility assistance, please email support@rignox.com.

To help us assist you faster, please include your order number and any relevant photos or videos.

Support Hours

Customer support is available Monday through Friday, 9:00 AM–6:00 PM, excluding holidays.

Shopify Inbox

You may also contact us through Shopify Inbox if the chat option is available on our website.

If our team is offline, please leave your email address and order number so we can follow up by email.

Business Information

Store brand: RIGNOX
Legal entity: FLYBY LLC
Business mailing address: 17761 Yucca St, Hesperia, CA 92345, United States

Returns Notice

Please do not send returns to our business mailing address unless you have received a Return Merchandise Authorization (RMA) and return instructions from our support team. Unauthorized returns may be refused or returned to sender.

Accessibility Support

RIGNOX is committed to making our website accessible and usable for all customers.

If you experience difficulty accessing any part of our website, placing an order, reading product information, or using any website feature, please contact us at support@rignox.com and we will do our best to assist you.

Need Help?

Contact RIGNOX support at support@rignox.com. Email is the best way to reach us and helps us keep a clear record of your order, photos, and support history.