Contact information
Contact RIGNOX
Questions about an order, fitment, a return, a warranty claim, shipping, or installation? Here's how to reach our support team.
Include your order number, a short description of the issue, and photos or video if relevant. Email keeps a written record of your order and support history.
(949) 279-1628 โ messages only, no phone calls.
Daily, 6:30 PMโ12:00 AM Pacific Time. Messages sent outside these hours are answered as soon as we're back online.
Live Chat
Use the chat button on our website. If we're offline, leave your email and order number and we'll follow up by email.
Our US Warehouses
Orders ship from our East and West Coast US warehouses, from the one closest to you.
Our warehouses are not open to the public.
Returns
Start a return at rignox.com/pages/return-request. Once approved, you'll receive the return address and a prepaid label by email. Please don't ship anything back before then.
Business Information
Store brand: RIGNOX
Operated by: FLYBY LLC, a Delaware limited liability company established in 2015
Affiliated company: The Green Party, Inc. operates the official RIGNOX TikTok Shop
Mailing address: 2800 E Philadelphia St, Ontario, CA 91761, United States (correspondence only, not a returns address)
Authorized sales channels: rignox.com and the official RIGNOX stores on Amazon, eBay, and TikTok Shop.
Accessibility
If you have trouble using any part of our website, placing an order, or reading product information, email support@rignox.com and we'll help you directly.
Need Help?
Email support@rignox.com or message us on WhatsApp at (949) 279-1628. Please include your order number so we can help you faster.