Report a Problem
Something not right with your order or your lights? Tell us here. This includes our 2-year warranty: we fix it with a part or a replacement.
CoveredEvery RIGNOX product has a 2-year limited warranty from the date of delivery, for the original purchaser.
Reply timeWe review every report and reply by email within one business day.
No return neededWe fix it by sending the part or a replacement. Keep the old part unless we ask for it.
We've got it
Your reference number is . We've emailed a copy to ; if it isn't there in a few minutes, check spam.
We'll review it and reply within one business day with how we'll fix it. If we need a quick test or another photo, we'll ask in that email. Please don't send anything back unless we ask.
Questions about this request? Message us on WhatsApp
Out of warranty? We still help you troubleshoot, free: send it here the same way. Full terms: Warranty Policy.